Check the terms before making your choice.

The applicable return terms should be confirmed with the seller before you place an order.

Before purchasing

Check the item description, size information, delivery coverage and the seller’s return conditions. Confirm any return window, item-condition requirements, return-shipping charges and refund process before paying.

If something is wrong

Contact the seller through the verified channel on your order confirmation. Explain the issue and provide the order reference and relevant photographs. Keep the item and packaging while you wait for instructions.

Arranging a return

Obtain the seller’s instructions and correct return address before sending anything. Keep proof of postage where appropriate. No verified return window, return address or refund timetable was provided for this journal, so none is promised here.

Your statutory rights

This information does not limit rights that apply under South African consumer law. Any order-specific terms and applicable legal protections should be considered together.